Deluxe Double Room Terrace
- 1 King-size bed
- Heating
- Balcony
- Air conditioning
Hotel · Madrid · Community of Madrid
Dear Hotel Madrid
A modern 4-star stay on Gran Via with a rooftop pool and city views, minutes from Plaza de España.
- Rooftop infinity pool and solarium
- Steps from Plaza de España and metro
- Soundproofed rooms with balconies
8.7
Great
10380 reviews
Booking.com 8.7 · 10380 reviews
About
Dear Hotel Madrid
Dear Hotel Madrid sits on the iconic Gran Via, within a 6-minute walk of Plaza de España Jardines de Ferraz. The 4-star property offers a rooftop pool with city views, a solarium, and a shared lounge for guests.
The hotel provides modern amenities including a restaurant, snack bar, and room service. With 24-hour reception and express check-in/out, it's a practical base for exploring Madrid. The Prado National Museum is about a 25-minute walk away.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central Gran Via location — Plaza de España is a 6-minute walk away, with metro access and the tourist bus route nearby.
- Rooftop pool and bar — An infinity pool with city views, plus a rooftop bar praised for cocktails and panoramas.
- Soundproofed, modern rooms — Guests note the soundproofing and practical layout, with many rooms offering balconies overlooking the city.
- Friendly and helpful staff — Service earns repeated praise, from luggage help to personal touches like a birthday mocktail.
–
Worth weighing
4 to weigh- Rooms and cleanliness rated lower — At 7/10, this category trails the hotel's location score, suggesting some variance in room upkeep.
- Dining scores modestly — The dining rating is also 7/10, despite positive breakfast comments, indicating mixed experiences.
- No pets allowed — The hotel does not accommodate pets, so travelers with animals need to look elsewhere.
- Price point is high — From £451 per night, it's a premium option for Madrid, though location and amenities may justify it.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double Room High Floor
- 1 King-size bed
- Heating
- Air conditioning
Deluxe Double or Twin Room
- 2 Single beds
- Heating
- Air conditioning
Deluxe Connecting Rooms
- 2 Single beds
- Heating
- Air conditioning
Premium Double Room sofa bed
- 1 King-size bed and 1 Sofa bed
- Coffee machine
- Heating
- Air conditioning
King Suite
- 1 King-size bed and 1 Sofa bed
- Coffee machine
- Heating
- Air conditioning
Deluxe Triple Room
- 3 Single beds
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Infinity pool
- Rooftop pool
- Plunge pool
- Heated swimming pool
- Pool with view
- Shallow end
- Solarium
- Sun terrace
Dining & Drink
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
- Welcome drink
Services & Facilities
- 24-hour reception
- Express check-in/ -out
- 24-hour security
- Luggage storage
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Meeting/ Banquet facilities
- Fax/Photocopying
- Babysitting/Child services
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Accessibility & Safety
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
- Key card access
- Smoke detectors
- Fire extinguishers
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- No pets allowed
- Allergy-free rooms
- Lift
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 10,380 reviews
Booking.com · 8.7 · 10380 reviews
8.7Verified guest“Great hotel with amazing amenities like the rooftop pool, 24-hour reception, and delicious restaurant. The staff helped with my suitcases on my first stay, leaving a lasting impression. They're very helpful at the front desk – I'm coming back for Christmas.”
8.7Verified guest“The rooms are airy and have a balcony.”
8.7Verified guest“I really enjoyed the room with views and the lovely bed.”
8.7Verified guest“As a matter of principle.”
8.7Verified guest“Lovely breakfast and excellent location.”
8.7Verified guest“Lots of delicious and rich breakfast options.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Gran Via: The hotel is on Madrid's main shopping street, with theaters, shops, and dining at your doorstep.
Plaza de España: A 6-minute walk away, this square offers gardens and landmarks like Jardines de Ferraz.
Prado Museum: About a 25-minute walk from the hotel, one of the world's premier art museums.
Gran Via, 80, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:00
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 160 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:00, and check-out is by 11:00.
Does the hotel offer parking?
Yes, parking is available on site.
Are pets allowed at the hotel?
No, pets are not allowed at Dear Hotel Madrid.
Is there a pool at the hotel?
Yes, there is a rooftop infinity pool with city views, plus a plunge pool and a heated pool.
What dining options are available?
The hotel has a restaurant, a poolside snack bar, and a snack bar, with special diet menus available.
Does the hotel have rooms for disabled guests?
Yes, the hotel offers wheelchair access and facilities for disabled guests, including bathroom and toilet adaptations.
The bottom line
Dear Hotel Madrid delivers on location and rooftop appeal, making it a strong choice for travelers who prioritize central access and city views. The modest scores in dining and cleanliness suggest room for improvement, but the staff and amenities earn consistent praise.
8.7Best for first-time visitors wanting to be in the heart of Madrid.
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